ceo13 Responsible Gaming
Your safety is our priority
ceo13 believes gaming is for enjoyment only. We are committed to helping you play safely and mindfully — from setting limits to self-exclusion.
Why is responsible gaming important?
Online gaming is a form of entertainment — just like watching a film or playing cricket. But like any entertainment, it is important to enjoy it responsibly. At ceo13, we always want our players to stay safe, aware, and happy.
Gaming addiction is a real problem and can affect anyone's life. Financial loss, strain on family relationships, mental stress — to avoid all of this, it is important to become aware in time. That is why ceo13 provides various tools and features to help you stay in control of your gaming.
ceo13 is for individuals aged 21 and above only. Minors are not permitted to create accounts or play games. If there are any minors in your household, use parental control software to keep them away from this site.
Our safety features
These tools are always within your reach to keep your gaming experience at ceo13 under control.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect on your account immediately. Increasing a limit takes some time before it comes into effect.
Time-Out
Temporarily close your account for a set period of time. You can choose any duration from 24 hours up to several weeks. Your account will only be reactivated automatically once the time-out period has ended.
Self-Exclusion
If you want to step away from gaming for the long term, choose self-exclusion. Once this feature is activated, you will not be able to open your account before the set period ends. The support team will assist you through this process.
Loss Limit
If you lose more than a set amount, the game will stop automatically. This feature protects you from large financial losses and helps you play within your budget mindfully.
Round-the-Clock Support
ceo13's support team is available 24/7 via live chat and email in both Bengali and English. If you have any concerns about your gaming, reach out at any time.
Reality Check
You will receive a notification at regular intervals reminding you how long you have been playing. This feature encourages you to keep track of time and take breaks mindfully.
Warning signs of problematic gaming
If you notice the following signs, it means gaming is becoming a problem. Seek help in time.
- You are spending more money than your budget allows and placing larger bets in an attempt to recover losses.
- You are hiding your gaming habits from family or friends, or lying about them.
- You are trying to stop gaming but cannot — it feels like you are losing control.
- You are neglecting work, studies, or time with family because of gaming.
- When you stop gaming, you feel restless, irritable, or mentally drained.
- You are using your savings or borrowed money for gaming.
There is nothing to be ashamed of if these signs appear. Contact the ceo13 support team or seek help from a trusted professional. We are here for you.
How to activate safety tools
Secure your account in just a few simple steps.
Log in to your ceo13 account
Log in to the ceo13 Login page with your username and password.
Go to Account Settings
Click the profile icon in the top right corner and look for the "Responsible Gaming" option.
Choose your preferred limit
Select whichever you need from deposit limit, loss limit, time-out, or self-exclusion, and set the amount or duration.
Confirm the change
Press the Save or Confirm button and the limit will take effect immediately. If you run into any issues, get help from the support chat.
Contact us directly if you need help
If you are unable to change the settings yourself, email the support address [email protected] or come to live chat — we are available 24/7.
Build healthy gaming habits
Responsible gaming is not just about avoiding problems — it is the art of keeping every session enjoyable. Following a few simple habits while playing at ceo13 keeps gaming a positive experience every time.
Set your budget in advance
Before each session, decide the maximum amount you will spend and stick to that limit.
Play with time limits
Use a mobile alarm or timer. Take a break of at least 15 minutes after every hour.
Do not bet on impulse
Avoid placing large bets on impulse right after a loss or a win. Make decisions with a clear head.
Stop trying to chase losses
"Just one more round and I'll win it back" — this mindset is the most dangerous one. If you lose, end the session.
Important information for parents
ceo13 is strict about age verification. Even so, if there are minors in the household, it is the responsibility of parents to take extra steps to protect them.
Device protection
Install parental control software on shared devices and keep your ceo13 account password secure.
Open conversation
Talk openly with your children about online gaming and its relationship with money. Awareness is the best protection.